Patti's Thoughts about Training, Research, and Lunch

Research shows that too many multiple-choice questions are written poorly and therefore create bad assessments. A few of the common issue...

Being on autopilot has a lot of implications for learning and performance. Recently, Guy Wallace (@guywwallace on Twitter) posted about  ex...

The general rationale for not using background music is that it increases harmful cognitive load. Cognitive load relates to mental proces...

In the last year I have increasingly hear L&D practitioners talk about microlearning like it’s “the answer.” What is it the answer t...

Direct instruction directly teaches the content. People are supplied with content and activities that help them build needed background k...

Stakeholders who request workplace training and other performance interventions often push for speed over quality. Workers are busy and t...

Research by usability experts Nielsen Norman Group tells us that people prefer content that is logically divided or chunked. They define ...